FREQUENTLY ASKED QUESTIONS
You have questions. We have answers. Our FAQ section contains answers to some of our most common questions that we receive from customers. Please review the questions below to begin. If your question can't be answered from the information below please contact a Diamonds On Wabash support representative here or call 312-332-3133. We will be back to you as soon as we can. Thank you!
We have proudly been in business since 1985.
Yes. DOW carries diamonds certified by Gemological Institute of America (GIA) and U.S. branch of the European Gemological Laboratory (EGL) . We take great pride in carrying the finest cut and conflict-free diamonds.
Yes. We work with a family-owned jewelry manufacturer and repair shop that has been servicing the Chicagoland area for over 40 years.
Yes. Currently DOW offers, 90 day to 6 months interest-free jewelry financing. Please visit the store for more details.
Diamonds on Wabash accepts Visa, Master Card, Discover, and American Express.
We have layaway for all jewelry items. Items must be picked up and paid for (in full) within 90 days. We require a 30% deposit for layaway items. All layaway require consistent monthly payments to remain active. Inactive layaway will be returned to stock and issued a store credit.
We recommend you professionally clean your ring at least twice a year. Please stop by our store at anytime for a complimentary steam cleaning and inspection.
Yes. Diamonds on Wabash has helped make many of our clients' visions come to life. We start with a photo or drawing of the design, followed by a 3-D computer picture, a wax model and, finally, the finished product.
Yes. We buy gold on the basis of its daily rate. Please keep in mind that the per-ounce gold price is for pure-that is, 24 karat gold. Most jewelry is made of either 14- or 18 karat gold. We also buy diamonds and jewelry.